Using green painters tape to label furniture, boxes, and doorways (at the new house) is definitely a cost affective way to save money. This way, we won't wear your name out every time we come inside.

Three to four weeks prior to your move, we like to come do an estimate of your home. You are also welcome to send us a list of your items to our email address directly. We charge by the hour and fuel, not by weight, so it makes it easier to give you an estimated price.

There should be no unexpected costs by the time your move date happens. We try to communicate everything verbally, by email or by text prior to your move out date. If this doesn't happen, it's due to lack of communication.

A: No moving company can tell you exactly how much your move will cost, though we try to be within $200 of our original estimate.

This is completely up to you! It is not required, but if you want to show your apprecation, then you are definitely welcome to do so. Thank you!

Unfortunately, we do not move pianos. There are professional piano movers that do however and recommend talking with them. If you do need a piano moved, chat with us and ask how we can help.

Your children are allowed to hang out and watch the move, as long as they are supervised by someone 16 years or older. We ask respectfully that if they do get in the way, that they find something else to do for the time being.

Unfortunately due to insurance reasons, clients are not allowed to be in the cab of the truck for any period of time. If you don't have a vehicle, we recommend getting a ride with a friend or finding an Uber to bring you from Point A to B.

Any moving company is legally not allowed to take hazardous items. We recommend calling your local fire department to ask the best way to dispose of any hazardous or gas waste. Your local landfill may also accept these items for a fee.

When you book your move, let our staff know that you are on a limited budget and need to keep the cost within a certain number. We will move everything we can then in the time frame your budget exceeds and everything we haven't moved will be left up to you.

Pick a labelling system and use it consistently. You can either colour code your belongings or simply just use green painter tape to mark everything (e.g, living room, kitchen, Master Bedroom, etc.) It is best if boxes are labelled on the top, and not on the sides.

A: Nine times out of ten, pictures won't fit properly in boxes unless you can specific boxes for them. However, if you place each picture side by side in a box that remains open, that is okay. For the larger, non-boxable pictures, we do wrap them and place them in a secure location in the truck for its transport.

Yes, if you could please empty all filing cabinets into bankers boxes, that would be great.

We don't normally use mattress bags for local moves, though recommend them when moving long distance. If you'd like us to use mattress bags, please purchase them prior to your move and we will use them.

Yes, please empty the drawers in all your dressers or wardrobes. If your furniture is made of weak material, or Ikea products, our company is not responsible for damages that come from items being left inside.

Keeping the lines of communication open with your moving crew is critical during both the packing and moving process. If you have some items that should stay behind at your current home, and some that go to your new home, you must clearly mark which is which. Please also communicate this with the crew that shows up on move day.

A: If you can box up the food and place said boxes back in the Refrigerator/Freezer, that is all we need! When we come for the Fridge/freezer, we will simply remove the boxed food items to bring the fridge/freezer to the truck and then place the boxes of food back in. If you are moving into Storage or long distance, please drain and dry your appliances for storage and take the food with you in coolers.

Absolutely. However, please remember that you are being charged by the hour from when we leave our yard to once we return. So a significant amount of time spent rearranging furniture will add to the total cost of the move.

For your own peace of mind, we do not move Jewelry and other small valuables. Such as these should be transported in your personal vehicle. As for larger valuables, have them pointed out to our moving crew. Awareness breeds care, and you should feel confident that our team will pay special attention to any items you have designated as having high monetary or sentimental value.

With essentials such as medication, cosmetics, toiletries, a change of clothing, bed linens and towels that will be needed upon entry of your new home, you may wish to transport them yourself in your personal vehicle. Alternatively, mark these boxes or bags (linens, beddings, etc) and draw them to the crews attention giving them specific instructions as to where to place the boxes or bags in your new home.

Yes, but there is a charge for items taken to the dump; both for labour involved in driving to and from the dump, as well as a disposal fee imposed by the management of the waste disposal location. Often times, it is cheaper for you to ask us to load your unwanted items into your personal truck for you to drive to the dump yourself. This would save you to paying us for time.

While it may be more pleasurable to move on a warm, sunny day, professional movers are prepared to move during: rain, sleet, snow, sun or hail. They come equipped with supplies to keep your belongings safe from the elements. However, in an effort to keep costs down, you may wish to shovel or rake or otherwise clear the access in preparation for our arrival rather than paying us our hourly rate to remove such obstacles. **Please note that on extreme cases of weather, we may be delayed or if possible switch dates to a better one.**